How Can We Help You Today?

Getting Started

  • How to sign up for SocialCents
  • Linking your instagram account
  • Understanding your SocialCents Score
  • Activating your card

Card & Payments

  • Adding funds to your card
  • Setting up Apple Pay / Google Pay
  • Reporting a lost or stolen card
  • Transaction limits and restrictions

Earning & Rewards

  • How cashback is calculated
  • Posting requirements for rewards
  • Why my post was not detected
  • Withdrawing your cashback

Score & Analytics

  • How to improve your score
  • Understanding score factors
  • Score update frequency
  • Reading your analytics dashboard

Account & Security

  • Changing your password
  • Two-factor authentication
  • Privacy settings
  • Deleting your account

Contact Support

Need more help? Our support team is available:

In-App Chat

24/7 for cardholders

Email

support@socialcents.ca

(Response within 24 hours)

Start Live Chat