Privacy Policy
Last updated January 2026
SocialCents Inc. ("SocialCents," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.
Information We Collect
We collect information you provide directly, including: name, email address, phone number, date of birth, mailing address, government-issued ID for verification, Instagram account information (public profile data, follower count, engagement metrics), and financial information for card issuance.
How We Use Your Information
We use your information to: provide and maintain our services, calculate your SocialCents Score, process transactions and cashback rewards, communicate with you about your account, improve our services, comply with legal obligations, and prevent fraud.
Information Sharing
We do not sell your personal information. We may share information with: service providers who assist in our operations, payment processors (VISA) for transaction processing, partner brands (aggregated, anonymized data only), and law enforcement when required by law.
Data Security
We implement industry-standard security measures including encryption, secure servers, regular security audits, and access controls. We are PCI DSS compliant for payment card data.
Your Rights
Under PIPEDA, you have the right to: access your personal information, correct inaccurate information, withdraw consent for data processing, and request deletion of your data.
Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Contact Us
For privacy questions or to exercise your rights, contact our Privacy Officer at: privacy@socialcents.ca